Our Services
We integrate organizational development, generative research, and urban planning to advance new solutions to complex culture and structure problems.
Our work is rooted in consistent innovation to meet the unique needs of our clients, and the rapidly changing climate of our shared public commons.
Our Approach
We focus on building trust ambitiously, generating open-minds, and rigorous interconnectedness to help produce multi-user, mixed-method research and engagement processes, plans and organizational development and culture products.
Organizational Development
In collaboration with our clients, we co-create strategic plans and co-assess organizational mission and goals through hearts, minds, and asset-driven research on programming, behavior, and staffing. At the core of these plans are 21st century solutions rooted both in relational trust building and techniques of data analysis and collection.
It is our goal to collaborate with our clients to work beyond spreadsheets, and uncover the future of their work. At its core, we explore what is needed to create the greatest impact, and discover together the opportunities and barriers to achieving it.
TESTIMONIAL
“It was such a pleasure working with Wilnelia and the Rivera team on our strategic plan! They were intentional in crafting an inclusive stakeholder engagement process that made our entire team feel seen and heard, and they pushed us to be bold with our proposed strategy.”
- Crystal P. Tyler PhD, MPH, Chief Health Officer, Rhia Ventures
Generative Research & Urban Planning
Our Expertise & Capabilities
Whether we're designing research frameworks, prototyping strategic decision-making tools, or evaluating your organization's programming and culture, our cultural competency and technical skills give clients the fuller picture they need.
Our team's background includes policy and program evaluation, survey design, urban planning analysis, political research, qualitative analysis, and Geographic Information Systems.
Proven Frameworks in Action
Our research and engagement framework forms the bedrock of our project management, community engagement, data analysis, and strategic urban planning goals. Since 2019, we've partnered with Boston and other Massachusetts municipalities, including the Boston Planning and Development Agency and the Boston Transit Department, to develop unique research, planning, engagement, and evaluation frameworks.
Driving Equitable Outcomes
These tools enable multidisciplinary teams and clients to take concrete steps toward equity. We establish project-specific equity guidelines upfront, then work with clients to advance strategic prioritization, measurement, and accountability products that reflect these shared understandings.
TESTIMONIAL
“Rivera Consulting has brought an equity lens and community-informed approach to our evaluation that has proved critical to capturing the voice of everyday bus riders. Their ability to combine data-driven research frameworks with intentional outreach and facilitation strategies is a skillset we deeply value.”
– Liza Cohen, Senior Associate, Stantec
Our Differentiated Approach
Mainstream consultants often rely on outdated research, prioritizing vested interests over valuable knowledge sharing, which hinders real results and innovation. What makes us unique in management and equity consulting is our design thinking process. We leverage research as a tool for learning, trust-building, planning, buy-in, and informed decision-making.
Our clients gain a deeper understanding of their organization, policies, or impact, identifying clear opportunities for solutions. We collaborate with your staff and stakeholders, fostering mutual learning and creating shared spaces for values-based, data-driven trade-offs.
Our suite of services and strategic thinking is unmatched.
People-Centered Research & Planning
Whether we’re working with municipalities or guiding organizations through a strategic plan, central to Rivera Consulting Inc’s approach is the experience of staff, board, and their core stakeholders. As Equity advisors, strategists, and project managers we design clear and predictable workflows that begin with a robust discovery phase, a listening and learning stage that leverage tactics such as surveys, stakeholder interviews, and focus groups to ensure that in the wrap up stage, our recommendations are in alignment with the individuals or communities most impacted.
Equity Advisors & Strategists
Through the use of asset mapping and long-form design labs, we are experts in developing equity frameworks for policy analysis, community engagement, and internal processes. We root our approach in innovative and equity-based research frameworks, policy analysis, strategic community engagement, and facilitation techniques. And we design conversations and focus groups in a systematic, data-driven fashion so that we’re able to quantify complex qualitative data.
Human-Centered Facilitation
As multi-disciplinary practitioners, our team has a wide breadth of experience facilitating leadership teams, nonprofit partners, and fiduciary boards for conversations that illicit clarity, buy-in and decision-making. To engage in planning, design and research from a perspective of social justice and equity means integrating human-centered planning practices in the planning and development of a neighborhood, strategic plan, or assessment. This means fostering the conditions through practices and norms that create the conditions for clients and stakeholders to participate more intentionally and thoughtfully.
Change Management
We have worked with Executive Directors in one-to-one coaching or leadership team coaches, stewarding and embedding staff learning and reflection, and leading movement leaders across the country in fundraising and capacity-building programs. Our goal is to understand and unlock knowledge and systems for learning, sharing, and planning.
We look forward to hearing from you.
info@riveraconsult.com
(617) 410-6631
50 Milk St, 15th Floor
Boston, Massachusetts, 02106